Operations Manager

Posted: November 9, 2024
Location: St. John’s, NL
Employment Type: Full-Time

Salary: $54,000

About Us

Newfoundland Canvas is a locally loved brand known for high-quality, handcrafted products that celebrate the spirit of Newfoundland. We are a small, passionate team focused on delivering exceptional customer experiences while maintaining our strong reputation. We’re seeking an Operations Manager to support our growth and enhance our operational efficiency.

Job Overview

Reporting directly to the Creative Director/Owner, the Operations Manager will oversee day-to-day operations, ensuring everything runs smoothly. This role requires someone who can take initiative, manage the team effectively, and uphold our brand’s commitment to quality and excellence. The ideal candidate will be hands-on, solutions-oriented, and passionate about local business.

Key Responsibilities

• Oversee Daily Operations: Manage daily business functions, ensuring projects and orders are completed on time and to the highest quality standards.
• Team Coordination: Supervise and support the team in their primary roles, helping to optimize workflow and solve challenges. Foster a positive and productive work environment.
• Process Optimization: Evaluate current processes and implement improvements to enhance efficiency and productivity without compromising quality.
• Vendor & Supply Chain Management: Coordinate with suppliers to maintain inventory levels and manage relationships with key partners.
• Budget Oversight: Assist in budgeting, tracking expenses, and identifying cost-saving opportunities to maximize profitability.
• Customer Satisfaction: Ensure that our customers consistently have a top-notch experience by maintaining quality control and promptly resolving any operational issues.
• Reporting & Analytics: Generate reports on performance metrics and operational efficiency to provide actionable insights to the Creative Director/Owner.
• Health & Safety Compliance: Ensure adherence to safety guidelines and maintain a safe, organized workspace.

Qualifications

• Experience: 3 years of experience in operations management..
• Skills: Strong organizational and leadership skills, excellent communication, and a knack for problem-solving.
• Tech Proficiency: Familiar with business management tools, Microsoft Office, and inventory management software.
• Hands-On Approach: Willingness to take on a variety of tasks and contribute wherever needed.
• Knowledge of the Local Market: Understanding of Newfoundland’s unique business landscape and customer base.
• Education: Post-secondary education in Business, Operations, or a related field (preferred but not required).

Why Join Newfoundland Canvas?

• Be a key part of a small, passionate team committed to showcasing the best of Newfoundland.
• Opportunity to grow with a well-established brand with a strong local following.
• Work directly with the Creative Director/Owner, playing an integral role in shaping the company’s future.

To Apply: Please send your resume and a cover letter detailing your experience and why you’d be a great fit for Newfoundland Canvas to adam@newfoundlandcanvas.com